Complaints

Apex Resources Limited actively strive to provide the best service possible.

However, if for any reason you are dissatisfied and wish to make a complaint about the service you've received, then please get in touch with the manager at the branch that you've been deailing with.

If you are unable to this, or you are dissatisfied with the response you've received, please email: Herold@apexresources.net

Alternatively you can write to our Chief Executive:

Herold Brady,
Apex Resources Limited
The Technology Park
Colindeep Lane
NW9 6BX

What to expect

We aim to deal with your complaint as quickly and efficiently as possible.

  • We will deal with your query appropriately and in a respectful manner.
  • We will be fair and use information disclosed confidentially.
  • We will respond to the complaint within 5 working days.